Services

Four interconnected advisory pillars — strategy, delivery, architecture and governance — applied end to end on every engagement.

An overview of the practice

Four advisory pillars, one operating discipline

PML IT Consultancy is an independent advisory practice. We help executive teams and boards make technology decisions that are defensible, programmes that deliver, and operating models that hold up under scrutiny. Our work sits in four interlocking pillars — strategy, delivery, architecture, and governance — and is delivered by senior practitioners who are accountable for the outcome they recommend.

The four pillars are not service lines in the consulting-firm sense. They are the lenses through which we look at every engagement. A platform decision needs strategy (why are we doing this) and architecture (what should it look like) and delivery (how will it actually be built) and governance (how will it be run once it is live). Most of the value we add is in the conversation across the pillars, not within any one of them.

The four pillars

What we do, end to end

How we engage

Three engagement models, all fixed-fee

All our engagements are fixed-fee. We do not bill by the day, and we do not run open-ended strategy retainers. We commit to a deliverable, a price and a date, and we are judged against all three.

What we do not do

Independence is a constraint, not a slogan

We do not sell software. We do not accept commissions, referral fees or implementation bonuses from any vendor. We do not have partnerships that compromise our ability to recommend against a vendor we would otherwise recommend for. We do not sell implementation services. The reason is straightforward: an advisor who sells implementation has a structural incentive to recommend the work, and an advisor who has referral relationships with vendors has a structural incentive to recommend those vendors.

We are not the cheapest advisory firm to engage, and we are not the most expensive. The fee we charge is the fee for the work being done, without a margin being shared with anyone else. The board can read our engagement letter and know that we have recommended what we have recommended because it is what we believe is right, not because it triggers an internal revenue target.

Ready to talk?

Most engagements begin with a 45-minute conversation.

Tell us what you are working on. If we are the right people to help, we will say so. If we are not, we will suggest who is.

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